How long before my order is shipped?
PRINTS: 1 to 2 weeks (generally 8 business days)
JEWELRY: 1 to 3 business days
CLOTHING, BAGS, PILLOWS: 1 to 3 weeks
Do square prints come larger than 12x12?
Square prints do not come larger than 12x12 but in some cases I can crop the image to make it into an 11x14 or something similar, please ask.
I don't see the size I need in your print selection, can I get a custom size?
Please send me a convo about what size you need and I will see if it can be done.
Does tracking come with shipping?
Items such as clothing, bags, notebooks and pillows come with tracking. All other items such as prints or jewelry do NOT have tracking unless requested and paid for prior to purchase.
Packages being shipped within Canada have automatic tracking, this does not include letter mail when sending prints.
If you would like to add tracking to your purchase, please mention this to me prior to purchase and I can add the additional tracking charge to your purchase.
Do you ship to my Country?
I currently only ship to the US, UK, Canada and the EU, if you would like me to ship something to your Country, please send me a convo and I can check the shipping rates for your Country.
How are your items shipped?
Jewelry is shipped in a gift box with a bubble mailer. small prints 11x14 and smaller are shipped in a flat cardboard mailer while larger prints are shipped in a sturdy mailing tube. I like to reuse shipping material whenever I can.
Do you offer returns?
I offer returns on physical items only. If you have an issue with your order please contact me within 14 days of receiving the item to make arrangements for a return. The item must be sent back in it's original condition within 14 days of receiving it. You will be refunded the purchase price minus shipping, the buyer is responsible to pay the return shipping cost.
Can I use your prints to make crafts and other projects?
Yes you can use my art prints for personal crafting projects of any kind, if you want to sell what you make, you will need to contact me to purchase a license.
What if my item is damaged in shipping?
If your item is damaged in shipping, please provide me with photographic proof of damage. I will then either replace the item or offer a return.
What If I gave you the wrong address?
If you gave the wrong address upon ordering, I can only send to the address given. I suggest contacting your local PO to try and track down the package as there is little I can do on my end. Please be cautious when entering your address.